NUR, Siti; SUDRAJAT, Jajat. Perancangan Manajemen Layanan Teknologi Informasi menggunakan Framework Information Technology Infrastucture Library (ITIL) Versi 3 Domain Service Operation : Studi Kasus di SMK Negeri 3 Bandung. Jurnal Computech & Bisnis (e-journal), [S. l.], v. 14, n. 1, p. 47–51, 2020. Disponível em: https://jurnal.stmik-mi.ac.id/index.php/jcb/article/view/89. Acesso em: 9 jul. 2025.