SUDRAJAT, Jajat; PRIHADI, Yucki; SURYANA, Agus Iim. Penerapan Manajemen Layanan Teknologi Informasi menggunakan Framework Information Technology Infrastructure Library V.3 : Studi Kasus Stmik Mardira Indonesia. Jurnal Computech & Bisnis (e-journal), [S. l.], v. 13, n. 1, p. 18–27, 2019. Disponível em: http://jurnal.stmik-mi.ac.id/jcb/article/view/110. Acesso em: 6 sep. 2025.